Privacy Policy
This website ("website") is operated by Tank Hub. This Privacy Policy applies only to information collected through this website and does not cover any information collected offline. All Tank Hub websites are covered by this Privacy Policy.
Tank Hub Security
Personal information provided on this website, including online transactions, is transmitted through a secure server. We are committed to handling your personal information to high standards of information security. We take appropriate physical, electronic, and administrative measures to maintain the security and accuracy of the personal information we collect, including restricting access to authorised personnel and using secure systems to prevent unauthorised access.
Our website uses encryption technology such as Secure Sockets Layer (SSL) to protect your personal information during transmission. Please note that email communication is not encrypted and should not be used to transmit sensitive payment information.
Tank Hub Privacy Policy
To provide our products and services effectively, we use information from our interactions with customers and website visitors. We respect your privacy and have implemented procedures to ensure that personal information is handled in a safe, secure, and responsible manner. This Privacy Policy explains how information is collected and used, and the choices available to you.
As we continue to develop our website and improve our services, this Privacy Policy may be updated. We encourage you to review it periodically so that you remain aware of how your information is used.
The Information We Collect
You may browse this website without providing personal information. However, we may request personal information at various points, such as when placing an order or contacting us. If you choose not to provide requested information, certain features of the website may not be available.
We may collect the following information:
- Name
- Contact information including email address
- Demographic information such as postcode, preferences and interests
- Other information relevant to customer enquiries or services
For a full list of cookies we collect, see the List of cookies we collect section. From purchases and other interactions, we obtain information relating to the products or services you purchase or use. When you visit this website, our servers may automatically collect anonymous data such as log files and IP addresses, which may be used to improve website performance, usability, and customer experience.
How We Use The Information We Collect
We require this information to understand customer needs and provide a better service, including:
- Internal record keeping
- Improving our products and services
- Sending promotional emails where consent has been given
- Contacting customers for service-related or research purposes
Security
We are committed to ensuring that your information is secure. Suitable physical, electronic, and managerial procedures are in place to safeguard and secure the information we collect online.
Others With Whom We Share Your Information.
Tank Hub: Personal information may be shared internally for administrative and operational purposes.
Service Providers: We may disclose information to trusted third-party service providers who assist us in operating our website, processing payments, delivering orders, preventing fraud, or providing customer support. These providers are required to keep information confidential and use it only for agreed purposes.
Other Companies: We may share information with selected third parties where you have provided consent or where permitted by law.
Business Transitions: Personal information may be transferred as part of a business sale, merger, or restructuring. Any such transfer will be conducted in accordance with applicable data protection laws.
Compliance with Law: We may disclose personal information where required by law, regulation, or legal process, or to protect our rights, property, or the safety of users and the public.
We may work with advertising or analytics partners who use cookies or similar technologies to provide relevant marketing or improve website performance. You may manage or opt out of such tracking through your browser or cookie settings.
Your Choices Regarding Use Of The Information We Collect
You have choices regarding the use of your personal information, including the right to access, correct, or request deletion of your data, and to object to certain uses, in accordance with UK data protection law.
Marketing Preferences: You may opt out of marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly.
Please note that requests may take time to process, and you may continue to receive communications that were already in progress.
Your Privacy Rights
You have rights under UK data protection legislation to request details of how your personal information is used and shared. Requests can be made via our Contact page.
Cookies, Web Beacons, and How We Use Them
A cookie is a small file placed on your device to help analyse web traffic or recognise when you visit a website. Cookies allow websites to tailor functionality based on user preferences.
We use cookies to analyse website usage, improve performance, and enhance user experience. Information collected is used for statistical analysis and site optimisation.
Cookies do not give us access to your computer or personal information beyond what you choose to share. You can manage or disable cookies via your browser settings, although this may affect website functionality.
We may use cookies and similar technologies to track website interactions and improve communication effectiveness. Third-party service providers may also use cookies on our behalf under contractual obligations.
List of cookies we collect
The table below lists the cookies we collect and the information they store.
| COOKIE name | COOKIE Description |
|---|---|
| CART | The association with your shopping cart. |
| CATEGORY_INFO | Allows pages to be displayed more quickly. |
| COMPARE | The items that you have in the Compare Products list. |
| CUSTOMER | An encrypted version of your customer id. |
| CUSTOMER_AUTH | An indicator if you are signed into the store. |
| CUSTOMER_INFO | An encrypted version of the customer group you belong to. |
| CUSTOMER_SEGMENT_IDS | Stores your Customer Segment ID |
| EXTERNAL_NO_CACHE | A flag that, indicates whether caching is on or off. |
| FRONTEND | Your session ID on the server. |
| GUEST-VIEW | Allows guests to edit their orders. |
| LAST_CATEGORY | The last category you visited. |
| LAST_PRODUCT | The last product you looked at. |
| NEWMESSAGE | Indicates whether a new message has been received. |
| NO_CACHE | Indicates whether it is allowed to use cache. |
| PERSISTENT_SHOPPING_CART | A link to information about your cart and viewing history if you have asked the site. |
| RECENTLYCOMPARED | The items you recently compared. |
| STF | Information on products you emailed to friends. |
| STORE | The store view or language you have selected. |
| USER_ALLOWED_SAVE_COOKIE | Indicates whether a customer authorized cookies. |
| VIEWED_PRODUCT_IDS | The products that you recently looked at. |
| WISHLIST | An encrypted list of products added to your wish list. |
| WISHLIST_CNT | The number of items in your wish list. |
Online Account Registration
To make online shopping faster and easier, you may register for an account. Registered customers can manage their details securely online. Please ensure you log out when using shared or public computers.
Emails
You will receive marketing emails from us only if you have opted in. You may unsubscribe at any time using the link provided in our emails. Please allow a short period for changes to take effect.
Acceptance
By using this website, you accept the terms set out in this Privacy Policy.